Seller Community Forum

Hello, I'm new to this site. I purchased a couple of items from a seller. I have tried contacting them twice and have not gotten any response. The items are still not showing that they have been shipped. How do I go about getting this matter re...

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I want all you have except SET-UP which I already have.

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My bonanza store data is not allowed. In China, we spend 7 days in the daytime to see the data. The data on that day are relatively high. But in the evening, the data will be low on the day. What is this? For example, I query during the day, the d...

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I understand driving traffic but after 2 weeks , signing up for 19 percent advertising I am getting 0 views . Small amount of views I could understand, but 0? As far as I can tell I have all settings correct. Google feed does show some items when ...

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I upgrade my store to Titan Ad Pro membership on 12/10/17, recently bonanza sent me an email said that my Membership expired (subscribing run only 7days!!!) anyone has this problem? please advise!!!

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Could u please find my order and tell me my conformation # and let me know when its going to be delivered

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Hello,, I have 12 different debit cards and none of them is being accepted to pay Bonanza seller fees. It is asking me to update my credit card to pay the fees, credit cards are not used in my country, only debit cards. All cards, which I su...

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I have sent an email request to support asking what to do to fix it, but no reply until now, it's over 48 hours that I have sent the request, anyone had the same experience?

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I have opened a store for 3 months, the first preparatory work has opened Gold VIP, sales earned a little, second months, I opened Platinum VIP, but the effect seemed almost the same as Gold VIP, maybe a little bit worse. I want to know what Titan...

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I have handmade items. What do i need to do about a MPN? for google? I don't want my product to be kicked out.

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I'm thinking about opening a webstore, but I cannot find much info about it unless I just start one. I'd like to know in advance how much it would cost.

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I had a sale come through, printed the label, and uploaded tracking. Went to leave feedback and there's no transaction awaiting feedback. Did something change?

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I sell on other sites. How can I in bulk change the quantities on my Bonanza booth from my data base in a csv format? Joe Nicholson westminsterdistribution@hotmail.com

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I was wanting to add video to my product descriptions and I can't figure out how to do it. Can someone please tell me how to do it, or if it can be done.

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I communicated with customers a few days ago, eliminating 2 bad reviews, and adding 3 praise. But the flow of my shop has not been improved. I spent a few days, and I got lots of wholesale goods, but I couldn't get traffic. The money is fast break...

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Hello, I'm a fairly new Bonanza subscriber. When I go to "Selling\View your booth" then under "View details" click "What's your shipping policy", it displays a "Booth Details, Discounts and Policies" screen. How do I change what is on tha...

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I want to know how to add express shipping to my order! I was told I could pay an extra $15 but don’t know how to add it to the order!?

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Hello. I had emailed into Bonanza a long while back about the spell checker not working. Was told that it was something on my end. I updated the info on Google Chrome for the spell checker and it still does not work when listing on Bonanza. ...

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I opened my shop two months ago and haven't sold a thing. Should I stay or should I go? Because I'm thinking about closing it all down and taking my business elsewhere. My other shops elsewhere are doing awesome, but here, its stagnant. I don't th...

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I am shipping from UK to USA and my Customer has asked me to send by an express Courier. How can I charge for this after he has already paid for the Order with standard shipping ?

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