Seller Community Forum

sold some out of stock items (wasn't sinc'd with my eBay). I issued an immediate refund back through PayPal, messaged buyer with sincere apology. Do I need to do anything else? Cancel Order? What?

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*** UPDATE- Tried one last attempt. By going to view profile, and contact button. This WORKED. He advised it was the first message he had gotten. Needless to say, hes getting an earful now! Thanks to all who replied. - honestly Im scared for how m...

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Hey i have just started bonanza and I have uploaded my first booth with around 10 products and now I dont know what to do next. Any tips on how to get started.

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This is my first time selling on Bonanza. I added 11 items for selling, but so sad my booth on hold and got message that hold because my items often counterfeited and used in fraudulent sales and Bonanza staffs are trying to approve my booth and ...

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Is there any way to change the order of photos after they have been uploaded to a listing? Thanks

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i thought the selling fee is 3.5% of sale price, why i have been charged 9% ?

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I have a happy customer that wants to leave feedback for me and doesn't know how. How do I explain it to him?

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I changed the price on eBay but it does not affect on the price at Bonanza. Eventhough I did data import and synchronization. Is there any person facing this problem? Please help me

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Good morning all!! I hope everyone is having a GREAT selling season. With Christmas just around the corner, most of the items I have listed are at flat rate economy shipping, but I would like to add the option of Priority Mail. Without ha...

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Feed to US is now fine, no rejected items. But feed to UK has not been sent since 10/1/16 and has 0 items. Feed to AU says not yet sent. I ship to both AU And UK. Can someone tell me what is happening here? Can I fix it or Bonanza fix this? T...

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I understand the selling price structure, but I would like to see the fees due to ensure billing accuracy.

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I don't understand this. A US Postal Service medium sized flat rate box costs $13.45 USD to ship from Florida to Washington. Why should sellers pay additional selling fees on the $3.45?

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Today marks the first day of the start of my 9th year on Bonanza. Still glad to be here on the best selling site around.

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Not sure where sold notifications are received

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My listing offers free shipping within the US. To ship internationally, the total shipping/handling cost is $27.50. Will Bonanza charge me 3.5% fees on $17.50 of the shipping cost?

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Hi I am new seller, and did my first listing, but it shows the message , update booth, when i update booth, it goes to my booth, but yet it does not activale for buyers, i can see it only, there is a kind of pink dot , and not the red, what sh...

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Customers are leaving great feedback but it's not showing up in my booth. How do I save it to my booth? I don't have an Ebay account but a Web Store. It says Import next to the feed back but when I click on it where does it go?

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If a listings title has the singular and plural of the title word, such as Binocular / Binoculars, will this cause the listing to show up in a customers search on Bonanza if either word is searched? Thank You.

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Is anyone else experiencing this? I sold an item on Nov 26th and had NO IDEA until I just happened to log into Bonanza and see the sale and several messages from the buyer. PayPal isn't helpful because their "Items to Ship" filter doesn't even w...

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Where can widgets be placed? I know about social media and blogs but can widgets be inserted into my home page?

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