Seller Community Forum

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2 answers
0 vote
Received an order but can see invoice - paid with gift card
I received an order which was paid with a gift card. I have received payment through Paypal, but I don't know who to send the order to. Payment was received from Bonanza. I contacted support but have heard nothing. I did not receive an invoice fro...

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1 answers
0 vote
My booth is on hold, i contact with the support team,there is no news in 5days
my booth is on hold, (Your booth is currently on hold Whoops. There was an error. Failed with error #563. Please contact support@bonanza.com for more information) I contact with support on Dec 1 , but it is already 5 days, nobody reply me.

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1 answers
0 vote
Importing items from ebay failed.
I tried to import some 250 items from ebay but only 2 actually imported. why might this be? They were all fixed priced and I cant see why there would be a problem.

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2 answers
0 vote
Amazon payments - can't see transactions
I had my first sale on Bonanza but did not receive an email from Amazon and cannot see the payment on the Amazon Seller Central website. When I try to log into merchant view of Amazon Payments, it always takes me to Seller Central, where I see my...

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1 answers
0 vote
Why only two variations for items?
I have items which need to be selected by color, fit, and size. If I use only two it does not allow customers to select which one they want. Why only two allowed?? Also when these items import from ebay it only sets up two of the three or more ...

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2 answers
0 vote
Need help from an international shopper; someone from the uk, canada, germany, Japan, etc
Hello. As a test, I set a few of my listings as being able to ship internationally to certain countries. I am hoping that someone from one of the above international countries will help me by adding this listing to their cart and tell me what you ...

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1 answers
0 vote
I am selling an used item and i have not the usp, mpn codes, the item was bought 11 years ago.
I have the serie number. So it says that if the item is used, this codes aren't needed. It is the only think that is blocking me to complete.

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2 answers
0 vote
Selling on ebay.
Since Bonanza has made it so easy to sell on ebay by importing my Bonanza listings over there, does anyone have basic advice for an ebay beginner. All my items are handmade by me unless a few destash bead listings. Thanks

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3 answers
0 vote
Only 1 sale
I have been on Bonanza for six months and only 1 sale. Can the community take a look and tell me what I may be doing wrong. Thanks.

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2 answers
3 vote
How can i activate my booth?
Hi, I have completed the first 3 steps of the activation, but I just cant finish the last one. I always get to the fourth step, choose the options(Pre-approve your item sales, Advertise all across the internet) and click the button "finalize se...

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1 answers
0 vote
Does bonanza support volusion database csv files as an import option?
I have a website on Volusion Platform. It exports the entire database of 532 items as a CSV file. However, I don't know how to translate its categories & such into something that Bonanza would recognize. Does anyone know how to do this, or have ex...

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1 answers
0 vote
Item condition
Why is it when I upload an item using my phone & am unable to fill in traits as often happens until I get to a computer, if most or all are left blank, I have viewed my items, why is it that if a trait like item condition is left blank not filled ...

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1 answers
0 vote
If i delete an ebay-imported item's listing on bonanza will the synchronization kill my ebay listing?
I imported my listings from eBay. This included a pocket knife. I want my inventory to synchronize. However, I want to simply disable or delete prohibited items' listings on bonanza. Will this mess up my listings on eBay since they're synchr...

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1 answers
0 vote
I signed up for global shipping. it says there are 9 eligible. unable to assign global to them.
I signed up for global shipping. Click the green tab that says "Manage Global Shipping Service" I get this [URL removed] "Bonanza Global Shipping Service Active Items 3 batch edit active items Eligible Items 9 batch edit eligible items...

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3 answers
0 vote
So i created a video ...
So I created a video of my newest clothing line - what do you think?! [URL removed]

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1 answers
0 vote
Advertising package
I want to use advertising package of Bonanza, but can I choose a few of products that I list on Ebay. Since when I choose the advertising package, it is automatically advertising all of my products. I can not set one by one. Some products I do ...

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0 answers
0 vote
Selling
I have just set an account up, I live in the U.K. And want to sell items, when I get to the pricing it's in dollars, the same with shipping it asks if I want to ship outside of USA, please help

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5 answers
0 vote
What happens in the case where the actual shipping cost is higher then the product cost
I run into this issue selling all the time on another site . One of the products I sell , shipping depending on where its being shipped can cost more then the actual item . If the item is $50 and its going to cost 65 for shipping , that means...

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3 answers
0 vote
Looking for sellers in wisconsin to sell my items on consignment or other options
I am a 73 Yr. old disabled Navy veteran who for over 20+ years accumulated too many items mostly stored in paid storage and in my newly one bedroom Senior Living Community Center Apt. I need to sell everything to compliment my fixed income and cut...

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2 answers
0 vote
Delivery question
On an item that I want, what is the estimated delivery days and is it UPS, USPS or Fedex that delivers the item?

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