Seller Community Forum

Hello everyone, I am looking to open a small shop of my handmade items. I had a shop on Etsy however I wasn't happy after 4 years and want to start somewhere new. Does it cost to add listing or just charged once the item is bought? I heard this si...

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I opened my account in 2014. At that time the import from eBay was horribe and each item took very timely revisions to make saleable. Anyway, to make a long story short, I had a surgery and just didn't have the time to continue editing the several...

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Everyone... I got a payment today, just a bit ago.. Actually found it as i went to look for something else.. The item is still in my booth as unsold and i have no notice of a new sale from Bonanza?? Anyone ever seen this?? Thanks, David

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Went to list a new product, and saw a pale green dot by some listings. Layed curser over them and it showed "Reserved." I can't recall having a reason to place them on "Reserve", so I don't believe I did. How could 11 of my listings get on "Res...

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Why did you stop my booth. after 10 months. All fees have been paid. Larry

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I noticed that the store is already packed with a bunch of products. What are these products already in my store; I'm a little confused about this. Is there any step by step guide about how all this works?

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sold some out of stock items (wasn't sinc'd with my eBay). I issued an immediate refund back through PayPal, messaged buyer with sincere apology. Do I need to do anything else? Cancel Order? What?

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*** UPDATE- Tried one last attempt. By going to view profile, and contact button. This WORKED. He advised it was the first message he had gotten. Needless to say, hes getting an earful now! Thanks to all who replied. - honestly Im scared for how m...

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Hey i have just started bonanza and I have uploaded my first booth with around 10 products and now I dont know what to do next. Any tips on how to get started.

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This is my first time selling on Bonanza. I added 11 items for selling, but so sad my booth on hold and got message that hold because my items often counterfeited and used in fraudulent sales and Bonanza staffs are trying to approve my booth and ...

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Is there any way to change the order of photos after they have been uploaded to a listing? Thanks

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i thought the selling fee is 3.5% of sale price, why i have been charged 9% ?

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I have a happy customer that wants to leave feedback for me and doesn't know how. How do I explain it to him?

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I changed the price on eBay but it does not affect on the price at Bonanza. Eventhough I did data import and synchronization. Is there any person facing this problem? Please help me

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Good morning all!! I hope everyone is having a GREAT selling season. With Christmas just around the corner, most of the items I have listed are at flat rate economy shipping, but I would like to add the option of Priority Mail. Without ha...

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Feed to US is now fine, no rejected items. But feed to UK has not been sent since 10/1/16 and has 0 items. Feed to AU says not yet sent. I ship to both AU And UK. Can someone tell me what is happening here? Can I fix it or Bonanza fix this? T...

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I understand the selling price structure, but I would like to see the fees due to ensure billing accuracy.

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I don't understand this. A US Postal Service medium sized flat rate box costs $13.45 USD to ship from Florida to Washington. Why should sellers pay additional selling fees on the $3.45?

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Today marks the first day of the start of my 9th year on Bonanza. Still glad to be here on the best selling site around.

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Not sure where sold notifications are received

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